report this ad Common Reasons Why Someone Might Need to Reset Their Gosund Smart Plug So let’s get started! So keep on reading to learn more about how to reset Gosund smart plug. Not only that, but We’ll also discuss why it’s essential to follow these steps correctly to make sure your device is functioning properly.īy the end of this blog post, you’ll be an expert at resetting a Gosund smart plug and feel confident using it with ease. In this comprehensive article, we’ll provide step-by-step instructions on successfully resetting your Gosund smart plug. However, it is most likely that the plug will need to be replaced.Are you having trouble resetting your Gosund smart plug? Don’t worry you’re not alone! Thousands of people have faced the same issue and, luckily for you, we’ve got all the insights to help. That way, they can assess the issue properly. While you are talking to them, be sure to mention all the various things you have tried to fix the problem. Really, the only logical step from here is to get in touch with the folks at Gosund customer support and tell them what’s been happening. This most likely means that there is something more seriously wrong with the plug than we had anticipated. With a bit of luck, that should be everything back up and running again.Īt this point, we have tried every available fix that it is possible to do from home. On the home page, there will be an option to pair the Smart Plug to the app again which you will find by clicking the + icon in the top right hand side corner of the screen. Once you have cleared the data, you will need to open up the app again and log into your Gosund account. From here, there should be an option that says something to the effect of “clear cache”. Next, find the option that says “apps” and click into that. To do this, you will need to go into the settings on your phone. Then we are going to clear out all the accumulated data on the app. The first thing you will need to do here is unpair the Smart Plug and the app. Luckily, these sorts of issues are also pretty easy to fix. If not, we will need to see if there is an issue with the app.Īt this point, the app is the most likely culprit. Put the plug into pairing mode and try connecting it to the app again.įor quite a few of you, that will be enough to fix the problem. This will mean that the reset was a success.Īfter you have done this, all that remains is to pair it with the app again. Don’t let go until you see it flash green. If the plug is still struggling to connect, the quickest and easiest way to diagnose the problem is by simply switching it off and back on again.Īll you need to do is to press in and hold down the power button for at least 10 seconds. Now that we have the Wi-Fi ruled out as the cause of the issue, let’s have a closer look at the plug itself. Failing any of this working, there is always the chance that your router and smart plug are simply too far apart to communicate.īefore moving on from this step entirely, try moving them closer together and try to connect the plug one more time. So, if you have the router set to 5, this is going to stop your smart devices working as they should. Nearly all smart devices out there work solely on the 2.4GHz bandwidth. One more thing you need to check is the bandwidth channel of your Wi-Fi. If your internet connection seems to be fine, it may be worth checking what band you have the router set to. If it turns out that your internet speed is far lower than it should be (or you have no connection at all), the next step will be to give your router a restart. We generally use ookla here, if you need recommendation. There are plenty of free sites that will do this service for you if you Google them. The easiest way to do this is to just perform an internet speed test. To rule this out as a cause, we will need to make sure that your connection speed is what it should be. In most cases, they’ll just stop working entirely rather than slowing down. When your internet speeds are too low, they simply can’t manage to run devices such as these effectively. It will come as no surprise to a few of you that the main cause of this problem isn’t really to do with the plug itself, but your internet connection. So, if you have no experience troubleshooting issues with smart devices, don’t worry about it! None of the fixes here will have you taking anything apart or risking damage to the device. How to Fix Gosund Smart Plug Not Connecting?īecause the device here is relatively simple in nature, none of the fixes we will be giving you are all that complicated.
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